Privacy Policy

Combo Camps (“we,” “us,” or “our”) is committed to protecting the privacy of our campers and their families. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Who we are

Combo Camps is a children’s day-camp business based at the Whistler Racket Club, 4500 Northlands Blvd, Whistler, BC V8E 1C7. If you have any questions about this policy, you can reach us at info@combocamps.com.

Information we collect

We collect information in two ways:

• Information you give us — such as your name, email address and message when you use our contact form, or details you share when enquiring about our programs.
• Information collected automatically — such as your IP address, browser type, device information and how you use our site, gathered through cookies and similar technologies.

Camp registrations and payments are handled by our third-party registration provider, CampBrain. Any information you submit during registration is collected and processed by CampBrain under their own privacy policy.

How we use your information

• To respond to your enquiries and provide the information you request.
• To administer camp programs, bookings and communications.
• To improve our website, content and services.
• To send updates about our camps where you have asked to hear from us.

Children’s privacy

Our programs are for children, and we take that responsibility seriously. We collect information about a child only as needed to run our camps safely, and only with the consent of a parent or guardian. We do not knowingly collect personal information directly from children through this website.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us run our business — for example our registration platform (CampBrain), and our email and analytics providers — and only as needed to provide those services. We may also disclose information where required by law.

Cookies

Our website uses cookies and similar technologies to help it function and to understand how it is used. For more detail, please see our Cookie Policy.

Data retention & security

We keep personal information only as long as necessary for the purposes described above, and we take reasonable steps to protect it from loss, misuse and unauthorised access.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it at any time. To do so, contact us at info@combocamps.com.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

If you have questions about this policy or how we handle your information, please email info@combocamps.com or write to us at 4500 Northlands Blvd, Whistler, BC V8E 1C7.